Lucid offers a 99.9% uptime guarantee to enterprise customers.
You can securely access Lucid products at any time and from any device or location. To learn more about the security procedures employed by AWS, please review their security documentation and compliance documentation. General Services Administration FISMA-Moderate level operation authorization Level 1 service provider under the Payment Card Industry (PCI) Data Security Standard (DSS).We choose AWS because of their stringent security measures, which include: Lucid is powered by Amazon Web Services (AWS), the industry’s leading provider of secure computing infrastructure. Security for your data is one of our top priorities, and we have a team dedicated to securing Lucid’s systems, processes, and controls. Data Processing Addendum (for Enterprise customers).Lucid is EU-US Privacy Shield certified.įor more information, see these resources: In addition, all of Lucid’s sub-processors utilize either the SCCs or Binding Corporate Rules to transfer personal data from the EEA, UK, or Switzerland to the US. Lucid is committed to CCPA and GDPR compliance and ensures that it uses an approved framework (e.g., Standard Contractual Clauses or a successor to Privacy Shield) to transfer customers’ personal data from the EEA, UK, or Switzerland to the U.S. The cryptographic keys used to secure Lucid are protected by Amazon’s Key Management Services. Lucid also employs encryption at rest (AES-256) to protect the secrecy of all data persisted by the application. To ensure the privacy of your information, all data is transferred between user devices and Lucid servers using up to 256-bit encrypted connection via TLS 1.2 and a world-class certificate provider. We respect your privacy and will never make your documents publicly available without permission. You retain all intellectual property and other rights to your documents and the information contained therein. Lucid claims no ownership over any document data.
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